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November 5, 2020  |  By Marilyn Peterson  |  In Customer Service Tips, Management Tips, Personal Development

The Importance of Customer Communication

Regardless of the type of relationship—personal, professional, or even acquaintance—communication is key. Specifically, if you want to have a healthy relationship with any individual, then it’s important to communicate clearly and fully. Communication is particularly necessary when it comes to customers and building a successful business. It’s even more important this year since many businesses […]

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April 11, 2019  |  By Marilyn Peterson  |  In Business Tips, Management Tips, Time Management Tips

Your New Hire Checklist

Hiring a new employee is a big accomplishment in any small business, and there are a lot of steps involved, too. Here’s a handy checklist to help you stay organized when you bring that new hire on board.  First things first, the legal and accounting items: Signed employment agreement, typically an offer letter. There may […]

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December 6, 2018  |  By Marilyn Peterson  |  In Management Tips, Profitability Tips

Marketing by the Numbers – 2

Do you know if your marketing efforts are paying off? More importantly, do you know which marketing campaigns and channels are profitable and which are losing money?  Marketing is one of the toughest areas to calculate return on investment, and one of the reasons is because customers may have had contact with your company in […]

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September 27, 2018  |  By Marilyn Peterson  |  In Accounting, Management Tips

The Concept of Internal Control

Internal control is a very special phrase in the accounting profession. Tactically, it’s the set of processes that help a company produce accurate data throughout the organization, follow reporting requirements and laws, and maintain consistency and accuracy in its operations. Strategically, it’s an entirely new way of thinking and doing business. Internal control helps to […]

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August 30, 2018  |  By Marilyn Peterson  |  In Accounting, Management Tips

Should You Have a Financial Dashboard?

A quick glance is all you need to check your fuel gauge, speed limit, engine temperature, and RPM when you’re driving down the road. Your car’s dashboard is designed to focus you on what’s important and what you need to know to have a safe trip. Your car’s dashboard items, if they applied to business, […]

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Accounting Services and Services for QuickBooks®

Peterson Bookkeeping & Consulting

30 Dogwood Ct, Springboro, OH 45066

937-477-6630 | marilyn@pbcaccounting.com


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